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Additional to Joanne Blog

I have always been very vocal in saying that this responsibility I have taken on was something completely new and foreign to me. Add that to the fact that I wasn’t really adept with technology, save for the usual mundane things any person does with their phones and laptop.

Needless to say that I was clueless when I started, and it felt very surreal knowing that I needed to start from scratch all over again. I also began work at a time where there were just 2 people in the team – Mei and myself. We both had to navigate and divide our time between the platform, the hiring process, and the content the tutors gave.

It was a humbling experience, but at the same time an empowering one. Humbling because I had to learn everything in lightning speed, empowering because it made me realize that our capabilities as humans are limitless for as long as we are willing to learn. A couple of months into the job, we gained our own team. And they were immediately thrust into the overwhelming numbers of QCs that we had missed out on.

I know from experience that the tasks given to them were perhaps more than what they expected. And the work output we required of them was staggering at times. We’ve had days where we would give each other a pat at the back for finishing things. But we’ve had more setbacks to date – and that’s putting it mildly. I have been demanding at times, getting each one to fulfill a task, and giving them more just so we could meet the demands. And they braved on with no complaints, no side comments.

They happily embraced whatever was given them, and showed to me time and time again what they are made of. So it was truly humbling, and a lot sweeter, when I learned of the things they had to say about me. It inspired me to work harder and be better in what I do. But the biggest take-away I have gotten from this is that small things matter. A quick call, a short message of encouragement, all these matter in making work easier. MJ, Patrick, Maria, have not only made it more fun to show up at work every day, they’ve also pushed us to improve on ourselves simply by showing us their dedication to the job, their eagerness to accept new roles, and their concern for each other’s well being. So this nomination wasn’t for me alone. It was for us – our party of 5, our dream team. It was a testament of how we reflect each other in our work, and in our dealings with each other.

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