COOEE INC.: BPO Philippines | BPO Companies in the Philippines | Offshoring

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Our Values

To have the opportunity to be a part of another’s transformation – one person, one community, one business at a time – this is what drives us every single day. This is why we do what we do.

Build the Cooee Brand. Live the Cooee Values.

Be Authentic

1. Strive to think, speak, listen and behave with honesty and integrity, as well as, with a mindful, welcoming and non-judgmental mind.
2. Strive to build and be worthy of trust in everything you say and do.
3. Strive to find your why, i.e, to find purpose and fulfillment in all that you do.

Be Empathetic

1. Embed expertise built over time into processes and structures with a view of strengthening Cooee’s ability to continuously provide uninterrupted, value-generating service to partners. (documentation, process improvements, training back-up, developing successor etc.)
2. Share and use my expertise, my time and attention for the benefit of partners. Seek opportunities to contribute to the growth of partners – participate in discussions and huddles within Cooee, get involved in processes outside my scope and remit, implement cost saving and/or income generating measures, among others.
3. Strive to improve the impact of my interactions, my outcomes, my performance by aiming to ‘go over and beyond’ agreed commitments day after day and providing value that is felt and recognized by partners.
4. Unceasingly view situations – mistakes made, setbacks experienced, issues and conflicts encountered, successes achieved – from the perspective of others with a view of identifying and subsequently, working towards meeting the unmet and unarticulated needs of partners.

Believe in Potential

1. Build and develop expertise that will allow me to identify, implement and execute growth opportunities for my partners. (in depth and expansive knowledge of end-to-end process, downstream and upstream impact etc.)
2. Unceasingly ask, seek and create challenges above my skill level and/or outside my area of expertise with a view of achieving my optimal level of performance or ‘flow’ day after day.
3. Unceasingly ask and solicit feedback from partners on my behaviors, decision-making, strategy taken, outcomes for the purpose of learning and improving.
4. Embed new habits over time by translating feedback provided by self and others into actionable steps and by soliciting needed support.

WHY COOEE

WHY COOEE

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and who we are supposed to be.

CSR

Corporate Social Responsibility

Because we dream of a world where social responsibility is shared and taken to heart by everyone…

‘Cooee Rocks’ is our own Corporate Social Responsibility programme. Childhope Asia Philippines, our NGO partner has been working with street children since 1986 and their programmes have a far-reaching impact across Metro Manila. Team Cooee is proud to be part of these efforts.

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